Shipping & Returns


SHIPPING COSTS

Shipping within all Australian states is free! We have stated that custom production can take up to 8-10 weeks but please also allow for 1-2 weeks for shipping time.

All orders are sent via courier. You will receive a tracking number once your order has been shipped.

INTERNATIONAL SHIPPING

Integrated shipping methods are just for Australian orders at this stage. However, if you do live overseas and would like to make an order, please contact us at info@roryunite.com and we can work it out on a case by case basis.

RETURNS

At Rory Unite, we stand behind the quality of our products and service. All furniture is made-to-order with the highest standard of production. As every order is a one-off production for each customer, we cannot accept refunds or returns.

We do however replace items if they arrive defective or damaged. If you need to exchange a damaged item, send us an email at info@roryunite.com and we will organise a replacement for you after receiving clear evidence of damage.